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What are the benefits of the Enterprise plan?

The Enterprise plan is a flat fee ($3,999 per month billed monthly, or $3,199 per month billed annually) that includes 80 agents. You can add more agents above the 80 included for $49 per month each ($39 per month on annual billing). No plan limits The Enterprise plan has no plan limits on: - departments - email accounts - chat buttons - contact forms - canned messages and predefined answers - event rules, time rules and SLA rules - custom roles - API keys - custom ticket filters - WhatsApp n...

How to Upgrade My Plan in LiveAgent

Customer context: The customer wants to know how to upgrade their plan in LiveAgent. Customer question: How to Upgrade My Plan in LiveAgent? Solution: To upgrade your plan in LiveAgent, log into your LiveAgent account and navigate to the My Account section. There, you can choose to upgrade to a paid plan or change your current subscription. For detailed step-by-step guidance, you can also refer to the official guide at: https://support.liveagent.com/565910-LiveAgent-My-Account-section#upgrade

How to create free plan in LA?

Customer context: The customer is looking for instructions on how to create a free plan in LiveAgent. Customer question: How to create free plan in LA? Solution: You can find detailed information and instructions on creating a free plan in LiveAgent at the following link: https://www.liveagent.com/free.plan/

Where to Find Information About LiveAgent's Free Plan?

Customer context: Customer is looking for information about the Free Plan offered by LiveAgent. Customer question: Where I can find information about Free plan Solution: Information about LiveAgent's Free Plan, including its features and limits, can be found at the following link: https://www.liveagent.com/free.plan/.

What are the benefits of the Legacy Enterprise plan?

The Legacy Enterprise plan offers increased limits compared with the legacy Large plan, and it includes all LiveAgent features, including branding removal. Availability of the Legacy Enterprise plan The Legacy Enterprise plan is not available anymore, and it is not possible to change to it from another plan to get these benefits. They are valid only for customers who are already on the Legacy Enterprise plan. These customers can still change their number of agents. Limits compared with the La...

Can I install LiveAgent on my own server?

Customer context: A customer is interested in using LiveAgent and wants to know if they can install it on their own server, or self host it. Customer: Can I install LiveAgent on my own server? Can I self host LiveAgent? Answer: No, standalone licenses of LiveAgent are no longer offered. It is now exclusively a cloud-based service.

Where can I find a detailed price list of service packages?

Customer context: A potential customer interested in LiveAgent service packages. Customer: Where can I find a detailed price list of service packages? Answer: You can find the available plans, included features, and pricing on the LiveAgent Pricing page (https://www.liveagent.com/pricing/).

Can I upgrade to the FREE plan from a TRIAL?

Customer context: The customer is currently on a trial and wants to switch to the Free plan in LiveAgent. Customer: Can I upgrade to the Free plan from a trial? Answer: No, you can't switch to the Free plan during your trial period, nor from any paid plan. To create a Free account, visit this link: https://www.liveagent.com/free-account/