Is WhatsApp Available on Any LiveAgent Plan?
Yes! WhatsApp integration is available across all LiveAgent plans. The availability and pricing depend on your current subscription tier.
WhatsApp Availability by Plan
| Plan | WhatsApp Availability | Additional Cost |
|---|---|---|
| Small Business | Available as a paid add-on | +$39/month per account |
| Medium Business | Available as a paid add-on | +$39/month per account |
| Large Business | Included by default (up to 3 numbers) | No additional cost |
| Enterprise | Included by default (3+ numbers) | No additional cost |
Key Notes
- The WhatsApp add-on fee of $39/month is billed per account, not per agent.
- WhatsApp is included by default in the Large Business and Enterprise plans — no extra charge applies.
- For Small and Medium plans, WhatsApp must be added as an optional paid add-on.
- There is currently no one-time payment option for permanent WhatsApp access.
How to Get Started
- Log in to your LiveAgent account.
- Navigate to Configuration > WhatsApp.
- If you are on a Small or Medium plan, activate the WhatsApp add-on for an additional $39/month.
- Connect your WhatsApp number and start managing conversations directly from LiveAgent.
More Information
For a full breakdown of all plans, features, and pricing, please visit the LiveAgent Pricing Page.
``` WhatsApp Integration Availability and Pricing Across LiveAgent Plans