Customer context: The customer wants to automatically add a tag to tickets that have been managed by a Chatbot in LiveAgent.
Customer question: How can I create a rule that adds a tag to a ticket that was managed by a Chatbot?
Solution: To automatically add a tag to tickets managed by a Chatbot, you need to set up an automation rule in LiveAgent. Follow the step-by-step instructions provided in this article: How to tag chats with chatbot. This guide covers how to create a rule that applies a specific tag when a chatbot manages a ticket, allowing you to easily identify and filter such tickets in your system.