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Customer context: The customer wants to track and review agent activities within LiveAgent and is asking how to set up an agent's log. Customer question: I need an agent's log. How do I set it up? Solution: To track and review agent activities in LiveAgent, you can use the Audit Log feature. The Audit Log provides a comprehensive overview and documentary evidence of all activities performed by agents within your LiveAgent account. You can access the Audit Log and learn how to set it up by visi...