Customer context: The customer wants to provide a URL that visitors can click to open a LiveAgent live chat in a new browser window, rather than embedding the live chat widget directly on their website.
Customer question: Can I create a link that visitors can click to open the live chat in a new window instead of integrating the live chat widget into my site?
Solution: Yes, you can build up an inline chat link that opens the live chat in a new browser window. Use the following URL format: https://yourdomain.ladesk.com/scripts/inline_chat.php?cwid=widgetID. Replace yourdomain with your LiveAgent account domain and widgetID with the ID of your chat widget (found in your chat button's integration script). When a visitor clicks this link, the chat will open in a new window. For more details, see the official documentation: Chat for mobile apps and inline chat.