Customer context: The customer would like to remove the VIP group tag in bulk for a list of clients they have in an Excel document.
Customer: How can I remove the VIP group tag in bulk for clients listed in an Excel document?
Answer: You can achieve this using LiveAgent's APIv3. You can use an API call to update contacts and remove the VIP group tag. The API documentation can be found at https://support.liveagent.com/567924-Documentation