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Does LiveAgent Offer CAPTCHA for Contact Forms to Prevent Spam?

Customer context: The customer wants to know if LiveAgent provides a built-in CAPTCHA feature on its contact forms to prevent spam submissions.

Customer question: Does LiveAgent Offer CAPTCHA for Contact Forms to Prevent Spam?

Solution: Currently, LiveAgent does not offer a built-in CAPTCHA option for contact widgets. This feature has been suggested for future development but is not yet available. As an alternative, you can create automatic rules in LiveAgent to mark tickets as spam based on specific conditions they have in common. For more information on setting up these rules, please refer to: Automatic Rules Overview or contact our support.