Customer context: The customer wants to place a "support" link on a page that leads directly to a contact form for a specific department and asks if there is a way to do this with a simple link rather than code.
Customer question: I need to place a "support" link contact form on a page. What is the best way to do this? Is there a way to get a simple link or is the only possibility via a ready-made widget/button?
Solution: Yes, it is possible to place a simple link on your website that opens a contact form for a specific department in LiveAgent. To do this, create a contact form button and select the inline category, where you will find a simple link design option. This allows you to add a straightforward link to your page instead of a widget. For detailed instructions and more information about setting up contact forms, visit: https://support.liveagent.com/161553-Contact-forms