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Where is my data stored, and can I choose the server location?

Customer context: The customer wants to know where their chat data is stored and if they can select the server location for their LiveAgent account.

Customer question: Where is my data stored, and can I choose the server location?

Solution: When creating your LiveAgent account, you can choose the data center location for your data storage. The available options are Northern Virginia (USA), Frankfurt (Germany), and Singapore. This allows you to select a server region that best fits your compliance and operational needs.