Customer context: The customer is seeking guidance on where to find the My Account section within the LiveAgent panel.
Customer question: How can I locate My Account section in the LiveAgent panel?
Solution: To access the My Account section in the LiveAgent panel, click on the ♡ icon located in your agent panel menu, directly below the Configuration section. Please note that this section is available only to account owners, or to all administrators in the case of a free or trial account. After clicking the icon, a new browser tab will open with the My Account section. For more detailed instructions, you can visit: https://support.liveagent.com/565910-LiveAgent-My-Account-section