Customer context: The customer is interested in knowing whether LiveAgent provides broadcasting or advanced automation features for WhatsApp integration.
Customer question: Do you offer broadcasting or extensive automation for WhatsApp integration?
Solution: LiveAgent does not currently offer broadcasting or extensive automation features for WhatsApp integration. However, LiveAgent supports 2-way messaging , also usage of WhatsApp template messaging. For more details about available WhatsApp features in LiveAgent, please visit: LiveAgent WhatsApp Support.