Customer context: The customer wants to know if it's possible to save or back up their Knowledgebase articles from LiveAgent.
Customer question: How can I Back Up or Export Knowledgebase Articles in LiveAgent
Solution: Currently, there is no direct export or download option available within the LiveAgent Knowledgebase interface. However, you can use LiveAgent's API to export your articles. The API allows you to retrieve a list of all Knowledgebase entries, which you can then save or back up outside of LiveAgent. For detailed instructions and the API reference, please visit: LiveAgent API - Retrieve Knowledgebase entries.