Customer context: A LiveAgent user who wants to export canned and predefined answers from the platform.
Customer: Can I export Canned messages and Predefined answers from LiveAgent?
Answer: Only via LiveAgent's API v3, as there is no direct CSV export feature available for Canned messages and Predefined answers in LiveAgent. To export Canned messages and Predefined answers via API, you can navigate to Configuration > System > API > API v3 documentation > canned_messages/predefined_answers.