Customer context: The customer wants to receive notifications on their channel and is asking how to create a webhook in LiveAgent for this purpose.
Customer question: How do I create a webhook to receive notifications on my channel?
Solution: In LiveAgent, you can create a webhook to receive notifications on your channel by either building a custom integration using the API or by setting up an automation rule with the "HTTP request" action. When the automation rule is triggered, LiveAgent will call a specified URL using your chosen HTTP method.