Customer context: The customer wants to configure a time rule in LiveAgent that only applies to business days and not weekends.
Customer question: Is there a way to create a time rule based on business days?
Solution: Yes, you can create a time rule in LiveAgent that is executed only on business days. To do this, add the condition "current day = Monday, Tuesday, Wednesday, Thursday, Friday" to your time rule. This ensures the rule only applies on weekdays and not on weekends. For detailed instructions, you can refer to the official guide HERE.