Customer context: The customer wants to know if they can use a single LiveAgent account to provide support for several different websites or brands.
Customer question: Can I use one LiveAgent account to support multiple different websites/brands?
Solution: Yes, you can provide support for multiple websites or brands under a single LiveAgent account. To do this, you can create separate departments for each website or brand, which ensures that emails, chats, calls, and other communications from each site are kept separate and can be managed by different teams within your organization. Additionally, LiveAgent offers a multi-knowledgebase feature that allows you to create separate customer portals for each brand or website. For more details, visit our guide on multi-knowledgebase.