Customer context: A customer is interested to know whether LiveAgent supports screen sharing during video calls or live chat.
Customer: Does LiveAgent Support Screen Sharing?
Answer: At present, LiveAgent does not offer a screen-sharing feature during video calls or live chat sessions. This limitation means users cannot share their screens directly within the platform while using these features. Please refer to this article to find information about video calls: https://www.liveagent.com/features/video-chat/