How can we help?

How to access LiveAgent Email (tickets) on your phone

Customer context: The customer wants to know how to load LiveAgent email tickets onto their iPhone.

Customer question: How can I load our LADesk email tickets onto my iPhone?

Solution: If you would like to access your LiveAgent tickets directly from your iPhone or Android device, you can log in to your LiveAgent account via any mobile browser. The LiveAgent application have responsive design, so is compatible also with smaller screens, allowing you to check your tickets (emails) directly on a mobile browser. Alternatively, you can download the LiveAgent iOS app or Android app. For more info see our articles here: LiveAgent Mobile Apps.