Customer context: The customer wants to know if it's possible to create two LiveAgent accounts using the same email address.
Customer question: Can I create two LiveAgent accounts under the same email addresses?
Solution: Yes, you can create multiple LiveAgent accounts with the same or different email addresses. However, each LiveAgent account must have a unique domain name, as accounts are identified by their unique domain name in the format example.ladesk.com, not by the email address used for registration.