Customer context: The customer wants to export their chat history from the LiveAgent panel for further processing or record-keeping.
Customer question: How can I export chat history from my LiveAgent panel?
Solution: You can export your chat history from LiveAgent the same way as any other tickets so by using the API to export desired tickets into a CSV file. This CSV file can be opened in applications like Microsoft Excel for further analysis or editing. For step-by-step instructions, refer to this guide: Export tickets to CSV. Please note that there may be limitations on the amount of data you can export, especially due to API restrictions in LiveAgent version 5.51 and above.