Customer context: The customer is inquiring about the ability to customize caller ID with a local area code when using LiveAgent's call features.
Customer question: Does LiveAgent offer Customizable caller ID with local area code?
Solution: No, LiveAgent does not provide customizable caller ID with local area code. The phone numbers used for calls are purchased directly from VoIP providers and then integrated into LiveAgent. Caller ID customization, including selection of specific area codes, must be managed through your VoIP provider before integrating the number with LiveAgent.