Customer context: The customer wants to know if it is possible to schedule emails in LiveAgent to be sent at a specific time or after a set period.
Customer question: Can LiveAgent schedule emails?
Solution: No, LiveAgent does not currently support scheduling emails to be sent at a specific time or after a set period. However, you can explore workarounds using LiveAgent's Automation rules, which may help automate certain actions related to email handling. For more information, please visit our guide on Automation Rules: https://support.liveagent.com/038465-Automatic-Rules-Overview