Customer context: The customer is interested in connecting their RingCentral phone number to the LiveAgent helpdesk system.
Customer question: Is it possible to connect a phone number from RingCentral to LiveAgent?
Solution: Yes, you can connect your RingCentral number to LiveAgent using the general SIP integration method. You will need the following details: SIP Host (URL or IP address), SIP Port, Username, and Password. For detailed instructions, please refer to the LiveAgent support guide: Connecting a phone number.